Delta Air Lines Just Admitted To A Serious Problem So I Tried Its Latest Solution
Airline executives, more precisely. Flight attendants are increasingly unhappy because customers are behaving in increasing asinine and threatening ways. But let’s consider those customers. I was moved this week by Delta Air Lines offering a pungent admission about its customer problems. Abandonment issues, for example. It seems that, along with other airlines, Delta suffers from customers putting flights into their shopping carts and then thinking: “Nah, maybe I don’t want to spend 800 bucks on a flight to Milwaukee....